Shipping Methods and Timeframes: We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 4-6 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times may vary based on destination.
Order Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays. This includes payment verification, packing, and preparing your items for shipment.
Shipping Costs: Shipping costs are calculated based on the order weight, destination, and shipping method selected. We offer free shipping on orders over ₹1,500. For an estimate of shipping costs, please use the shipping cost estimator on our website.
Order Tracking: Once your order has shipped, you will receive an email with a tracking number. You can also track your order directly on our website by entering the tracking number.
International Shipping and Customs: International orders may be subject to additional customs fees, duties, and taxes. These fees are the responsibility of the recipient and can vary based on the destination country’s regulations. We recommend checking with your local customs office for more accurate information.
Shipping Restrictions: We currently do not ship to PO boxes and have restrictions on shipping hazardous materials. Please contact us for any specific inquiries regarding shipping limitations.
Shipping Errors or Damages: We take responsibility for any shipping errors or damages that occur during transit. If your order arrives damaged or incorrect, please contact us at info@wepihealthcare.in within 7 days of receipt to initiate a replacement or refund.
Returns and Exchanges: For details on our returns and exchanges policy, please refer to our Returns Policy. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Customer Support: For any shipping inquiries, please contact our customer support team at info@wepihealthcare.in or call us at 9350512560. Our support hours are Monday to Friday, 9 AM to 5 PM.
Policy Updates: This shipping policy may be updated periodically. We encourage you to review it regularly. Any changes will be communicated clearly on our website, with the date of the most recent update indicated at the bottom of the policy.